Privacy Policy for Sasa Chat Super App
Effective Date: 16th Jan 2025
Welcome to Sasa Chat (“the App”), owned and operated by SkyConnect (“we,” “our,” or “us”). Protecting your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our application available on Google Play. Please read this document carefully to understand our practices regarding your personal data.
1. Information We Collect
1.1. Information You Provide to Us
- Account Registration: When you create an account, we collect personal information such as your name, email address, phone number, profile picture, and password.
- Communication: We may collect information from your chats, posts, or other interactions within the App.
- Loan Applications: If you use the loan feature, we may collect financial and identification details such as ID numbers, income data, and payment history.
- Support Requests: When you contact us for support, we may collect additional details necessary to resolve your request.
1.2. Information We Collect Automatically
- Device Information: We collect information about the device you use to access the App, including model, operating system, IP address, and unique device identifiers.
- Usage Data: Information about your activity on the App, such as features used, time spent, and interactions.
- Location Data: With your consent, we may collect your precise or approximate location data.
1.3. Information from Third Parties
- We may receive information about you from third-party services linked to the App, such as social media accounts or payment platforms.
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide and improve our services, including enabling communication, video calls, and community interactions.
- To process transactions, including loans and payments.
- To customize your experience and suggest relevant features or content.
- To monitor and analyze trends, usage, and activities.
- To detect and prevent fraudulent transactions or other unauthorized activities.
- To comply with legal obligations and enforce our terms of service.
3. How We Share Your Information
We may share your information in the following situations:
3.1. With Service Providers
We may share your data with third-party vendors that assist in providing services such as hosting, analytics, payment processing, and customer support.
3.2. With Other Users
Your username, profile picture, and activity (e.g., posts or comments) may be visible to other users in communities and chats.
3.3. For Legal Reasons
We may disclose your information when required by law, court orders, or government regulations.
3.4. In Business Transfers
In the event of a merger, sale, or acquisition, your information may be transferred as part of the transaction.
4. Your Privacy Choices
4.1. Access and Control
- You can update your account information directly within the App.
- You may delete your account by contacting support, but some data may be retained as required by law or for legitimate business purposes.
4.2. Opt-Out Options
- Location Tracking: You can disable location services through your device settings.
- Push Notifications: You can opt out of notifications in your device or App settings.
4.3. Data Retention
We retain your data as long as your account is active or as needed to provide our services. Certain data may be retained for legal or regulatory purposes.
5. Security of Your Information
We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.
6. Permissions Required by the App
To provide a seamless experience, the App requires the following permissions:
- Camera and Microphone Access: For video calls, photo uploads, and scanning documents.
- Location Access: For enabling location-based features such as ride-sharing or delivery.
- Storage Access: To store and retrieve files, images, or documents related to the App.
- Contacts Access: To enable user invitations and improve social interactions.
You can manage or revoke these permissions in your device settings.
7. Third-Party Links and Services
The App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. Please review their privacy policies before providing them with your information.
8. Children’s Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal data from children. If we learn that we have collected data from a child under 13, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective when posted within the App or on our website. Your continued use of the App after such changes signifies your acceptance of the updated terms.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us:
Email: [email protected]
Phone: +255719007163
Address: 3rd Floor, Mwanga Tower,Dar es Salaam, Tanzania