1. Introduction
SasaChat is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services, including the SasaChat app and its MinApps. By using SasaChat, you agree to the collection and use of your personal information as outlined in this Privacy Policy.
2. Information We Collect
We collect various types of information to provide and improve our services. The information we collect includes:
- Personal Information:
When you create an account or use certain features of SasaChat, we may collect personal details such as your name, email address, phone number, and location. This helps us identify and authenticate you and provides a personalized experience. - Community and Group Information:
If you participate in any community groups, such as VIKOBA, weddings, or other groups within SasaChat, we collect information about your participation, contributions, and interactions with other members. - Usage Data:
We collect data about how you use SasaChat, such as the features you interact with, how often you use the app, and the content you engage with. This helps us improve the app’s performance and functionality. - Device Information:
We collect information about the devices you use to access SasaChat, including device type, operating system, and IP address. This helps us optimize the app for different devices and ensure a smooth user experience. - Payment and Transaction Information:
If you make purchases or contribute to community funds via SasaChat, we collect payment-related information such as transaction details, payment methods, and purchase history. Payments are processed securely through third-party payment providers.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide Services:
To enable you to use the various features of SasaChat, including community management, ride-hailing, shopping, food ordering, and event ticketing. - To Personalize Your Experience:
We use your data to personalize the content and services you see, such as recommending rides, restaurants, events, and products based on your preferences and usage history. - To Communicate with You:
We may send you notifications, updates, and marketing communications about SasaChat services and new features. You can opt out of marketing communications at any time. - To Improve the App:
We use usage data and feedback to improve the app’s functionality, fix bugs, and develop new features that enhance the user experience. - For Security and Fraud Prevention:
We use your data to monitor for suspicious activity, prevent fraud, and protect your account and the integrity of the platform.
4. How We Share Your Information
We do not share your personal information with third parties except in the following circumstances:
- Service Providers:
We may share your information with third-party service providers who help us operate and maintain SasaChat, such as payment processors, cloud service providers, and marketing platforms. - Legal Compliance:
We may disclose your information if required by law, such as in response to a subpoena or government request, or to protect our rights or the safety of others. - Business Transfers:
In the event of a merger, acquisition, or sale of SasaChat, your personal data may be transferred as part of the transaction. We will notify you if this occurs.
5. Data Security
We take the security of your personal information seriously and implement measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
As a user of SasaChat, you have certain rights regarding your personal data:
- Access and Correction:
You have the right to access and update your personal information at any time through your account settings. - Data Deletion:
You can delete your account and personal data by contacting us or following the instructions in the app’s settings. Please note that we may retain some information for legal or operational purposes. - Opt-Out of Communications:
You can opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or adjusting your notification preferences in the app. - Data Portability:
You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
7. Third-Party Links and Services
SasaChat may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy does not apply to third-party websites. We recommend that you review the privacy policies of any third-party websites before sharing your personal data.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on SasaChat. Cookies are small files stored on your device that allow us to remember your preferences and improve the app’s functionality. You can manage your cookie preferences through your device settings.
9. Children’s Privacy
SasaChat is not intended for users under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 13, we will take steps to delete that information immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy in the app or through other appropriate means. Your continued use of SasaChat after such changes constitutes your acceptance of the new Privacy Policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us:
Email: [email protected]
Phone: +255719007163
Address: 3rd Floor, Mwanga Tower,Dar es Salaam, Tanzania